Turner New Zealand, Inc
15215 Alton Parkway
Suite 140
Irvine CA 92618
USA
Telephone: +1 949 622 6181
Fax: +1 949 203 2895
Email: customercare@turner.co.nz
Internet: www.turner.com
Please send product shipment to:
USA Warehouse
15215 Alton Parkway
Suite 140
Irvine CA 92618, USA
Austria Warehouse
DPD - Depot 621
Arbeitergasse 50
2333 Leopoldsdorf
Austria
New Zealand Warehouse
197C Stewart Road RD4
Katikati
Bay of Plenty 3181
New Zealand
Managing Director:
Mr. Noel Turner
Responsible according to § 55 paragraph 2 Interstate Broadcasting Agreement and § 5 TMG:
Mr. Noel Turner
If you have any questions or wish to consult with us? We are available by phone during business hours Mon-Fri 8:00am to 6:00pm PST and Sat-Sun 10:00am to 4:00pm PST. Otherwise, feel free to send us an email to: customercare@TURNER.com
Online Dispute Resolution according to Article 14 Section 1 of the Regulation on consumer ODR: The European Commission provides a platform for Online Dispute Resolution (ODR) which can be accessed at http://ec.europa.eu/consumers/odr/.
LEGAL: This Web Site, its capabilities, functions, information, and intellectual
property are provided on an & as is & basis, without expressed or implied
warranty or guarantee and may be discontinued at any time. There is no stated or
implied representation as to the suitability, accuracy or stability. References
to other sites are provided for the convenience of the reader. TURNER, Inc.
assumes no liability for the content or presentation of a Hypertext Linked Site.
TURNER, Inc., its directors, officers and employees disclaim all liability
for any loss including direct, indirect, incidental, special or consequential damages
caused by reliance on this information.
COPYRIGHT: The content of this site is not to be distributed. Federal laws
prohibit copying or reproducing this site in part or in its entirety, in any manner
or by any means. The publisher actively polices the misuse & illegal misappropriation
of its publications.
USE OF SITE:
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a TURNER, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
DISCLAIMER:
TURNER, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, TURNER, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, TURNER, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to TURNER, Inc. in its sole discretion.
INDEMNIFICATION:
You agree to indemnify, defend, and hold harmless TURNER, Inc. , its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Information is collected on this website by Turner New Zealand, Inc (TURNER). TURNER is committed to protecting your privacy and will use your personal information responsibly. Please read below for detailed information about our privacy policy.
Information Collection and Use
TURNER is the owner of all information collected at this site.We will not share or rent this personal information with or to anyone else in any way that is different from what is disclosed to you in this policy.We may collect information from several different points on our website or the websites of TURNER Distributors, when you make a purchase from one of our Distributors or have other interactions where personal data is provided.
At certain points in interactive communication with us, you might provide us with personal information such as your name, address, telephone number, and email address.Demographic personal information such as income level, gender, and other personal information of yours may be provided by you on an optional basis.
We may also gather on line information regarding your purchases and shopping activities on websites we host (such as those of TURNER Distributors) to improve the content, ease of use and shopping experience on those websites and to improve our marketing and promotions for our company overall and the websites in particular.
In addition, our web server may automatically collect the following non-personally identifiable information:
your internet service provider's address,
referring URL and
the information on the pages you access on our site or on the sites of the TURNER Distributors since we host those websites.
Personal information that you provide to TURNER will be used by us for the purposes of enabling a TURNER Distributor to contact you at your request for the purposes of your becoming a TURNER Distributor. TURNER may also use your personal information to contact you to keep you informed of developments or opportunities in relation to TURNER, or any of its products or services.
We may also use information collected when you make a purchase on line through a Distributor Website or at a TURNER show in order to process your order or purchase, process credit card payments, provide warranty service or advise you of promotions and TURNER product news. We may also send you emails with offers from marketing partners which have products or service we believe might be of interest to you.
We do use third party companies to gather information and provide services to us, for example in maintaining and organizing customer information and conducting promotions, upgrading our internet services, sending communications and contacting our customers. Some of those third parties will and do have access to the information which customers provide, including email addresses and credit card information and they may also use cookies on behalf of TURNER.
If you have any concerns regarding the use of your information or wish to be removed from our e-mail list, please contact us at the address shown at the end of this Privacy Policy.
Cookies and IP Addresses
A cookie is a piece of information stored in your computer hard drive, mobile phone or other device containing information about you. TURNER may place cookies on your device to assist in site navigation and to personalize your experience on the TURNER site.If you want to disable those cookies, most internet browsers will allow you to delete cookies from your computer hard drive, prevent them from being stored, or signal a warning before a cookie is stored.Please refer to your browser instructions or 'help' screen to learn more about these functions.If you elect to block cookies, please note that you may not be able to take full advantage of the features and functions of the Site.
We may use a vendor's services to help TURNER measure the effectiveness of advertising and to learn about how visitors to our websites use them. To obtain accurate measurements we may use web beacons and cookies provided by a vendor on our websites. The type of information we would collect would include the specific website and pages visited, and information about transactions made. We may use such data to conduct targeted marketing programs or to determine the nature of our customers and the types of products which each customer finds most attractive.
We may use your IP address to help diagnose problems with our servers and to administer our website. Your IP address may also be used to gather broad demographic data and to recognize customer traffic patterns and site usage.
Links to other Websites
From time to time TURNER may have a link to other websites of marketing partners or for your convenience. Please check the privacy policies of such other websites which may vary from this one.
We have no responsibility or liability whatsoever for the content, actions or policies of third party web sites. The inclusion of third party web sites on our Site in no way constitutes an endorsement of such web sites' content, actions or policies.
How to manage & remove cookies
If you would like to restrict, block or remove cookies you can also do this through your web browser settings. The "Help" function within your web browser will tell you what you need to do. You can also visit http://www.aboutcookies.orgfor more information on how to manage and remove cookies across a number of different internet browsers.
Surveys & Contests
The TURNER website may request personal information from you via an electronic entry form for purpose of your participation in sweepstakes, contests or surveys.If you choose to provide the personal information requested, we will use that personal information to administer your participation in the relevant sweepstake, contest or survey and in the other ways indicated in this Privacy Policy.
Right to access and change information
You have the right to access, review and change any personal information that we might retain. To access or change personal information, please contact us by phone, post or by e-mail at the addresses set out below.
Security
TURNER has adopted reasonable technical and organizational security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction of your personal information.Not all personal information collected on this website will be retained. All personal information that is retained is encrypted and all systems linked to the internet are equipped with firewalls and tested regularly to provide a high level of security.
We may retain your personal information at our headquarters in Newport Beach, California, USA but we will assure the security of your personal information in our facility. If you have any concerns regarding the use of your information or wish to be removed from our email list, please contact us at the address shown at the end of this Privacy Policy.
Changes in Privacy Policy
We will post any changes to our privacy policy on the relevant section of our website when our policy changes. However, your consent to provision of information under the current policy will be assumed to constitute consent to any new policy.By your continued use of this website we will make the assumption that you have consented to providing personal information under this privacy policy.
Personal Data collected for the following purposes and using the following services:
Access to third-party accounts
§ Facebook account access
Permissions: News Feed and Wall
§ Twitter account access
Personal Data: various types of Data as specified in the privacy policy of the service
Analytics
Google Analytics
Personal Data: Cookies and Usage Data
§ Displaying content from external platforms
§ Instagram widget and YouTube video widget
Personal Data: Cookies and Usage Data
Handling payments
PayPal Payments Hub and SOFORT
Personal Data: various types of Data as specified in the privacy policy of the service
Interaction with external social networks and platforms
§ Facebook Like button and social widgets, Google+ +1 button and social widgets, PayPal button and widgets, Pinterest “Pin it” button and social widgets and Twitter Tweet button and social widgets
Personal Data: Cookies and Usage Data
Managing contacts and sending messages
MailChimp
Personal Data: country, email address, first name and last name
Contacting Us
Please contact us with any questions about our privacy practices, this privacy policy or the protection of your personal information.
By Mail:
TURNER Inc
15215 Alton Parkway
Suite 140
Irvine CA 92618
By Phone: Customer Care at +1 949 622 6181
By E-mail: customercare@turner.co.nz
Welcome to the turnernewzealand.com website (The “Site”). Turner New Zealand, Inc. (Hereafter “We”, “Our”, “Us” Or “TURNER”) provides services to you subject to the Notices, Terms, and Conditions set forth in this Agreement (The “Agreement”). In addition, when you use any TURNER services you will be subject to the Rules, Guidelines, Policies, Terms and Conditions applicable to such service, and they are incorporated into this Agreement by this Reference. We maintain the right to change this Site and these Terms and Conditions at any time. You are responsible for regularly reviewing this Agreement. Continued use of the Service after any such changes shall constitute your consent to such changes.
BY ACCESSING, BROWSING, OR USING THE SITE YOU INDICATE THAT YOU AGREE TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT. BEFORE PROCEEDING, WE RECOMMEND THAT YOU READ THIS AGREEMENT CAREFULLY.
TERMS OF USE
You must be at least 18 years old or visiting the Site under the supervision of a parent or guardian. If you are not at least 18 years of age, do not access, use or register as a Customer or Brand Partner on the TURNER Site. In the event we become aware you are under 18, we will terminate your access and registration.
Subject to the Terms and Conditions of this Agreement, we hereby grant you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for TURNER items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by us in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Except as permitted in the paragraph above and by TURNER, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by us in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by us in advance. We reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if we believe that conduct violates applicable law or is harmful to our interests.
You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties.
Content provided on this site is solely for INFORMATIONAL PURPOSES. It is your sole responsibility to consult a licensed physician or qualified health care professional for advice, diagnosis, and/or treatment of any health related condition. Submissions, Testimonials or Opinions expressed on this Site are that of the individual expressing such Submission, Testimonial or Opinion and may not reflect our opinions. Product and Brand Partner Submissions, Testimonials, or Opinions expressed on this Site are that of the TURNER Customer or Brand Partner and are not made by us.
TURNER Products are not intended to diagnose, treat, cure, or prevent any diseases. Statements on our Site have not been evaluated by the Food and Drug Administration. All statements are based solely on individual ingredients, not on the finished product. Product results may not reflect the results of all consumers of TURNER Products.
All references to income or rewards as a TURNER BRAND PARTNER, implied or stated, are for the purpose of illustration only. TURNER does not guarantee any level of income or rewards. Earnings are dependent solely on the actions related to and from the sales of commissionable products and/or services.
REGISTRATION & PASSWORD SECURITY
When you provide TURNER with your email address and/or mobile phone number, you consent to TURNER using that email address and/or mobile phone number to send you Service-related notices via e-mail or text message, including any notices required by law, in lieu of communication by postal mail. TURNER may also use your email address and/or mobile telephone number to send you other messages via e-mail or text message, such as Product Order Invoices, Promotional and Educational Information, and Special Offers. If you do not want to receive such email or text messages, you may opt out.
TURNER may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be authorized to access and use the Site in a manner consistent with the Terms and Conditions of this Agreement. We are under no obligation to investigate the authorization or source of any such access or use of the Site. YOU WILL BE SOLELY RESPONSIBLE FOR ALL ACCESS TO AND USE OF THIS SITE BY ANYONE USING THE PASSWORD AND IDENTIFICATION ORIGINALLY ASSIGNED TO YOU WHETHER OR NOT SUCH ACCESS TO AND USE OF THIS SITE IS ACTUALLY AUTHORIZED BY YOU, INCLUDING WITHOUT LIMITATION, ALL COMMUNICATIONS AND TRANSMISSIONS AND ALL OBLIGATIONS (INCLUDING WITHOUT LIMITATION FINANCIAL OBLIGATIONS) INCURRED THROUGH SUCH ACCESS OR USE. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify TURNER of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.
ORDERS
TURNER charges sales tax for merchandise ordered on this Site based on the applicable sales tax rate to the location to which the order is being shipped. Orders cannot be changed or cancelled once submitted. All returns of merchandise are subject to the TURNER Return Policy posted on this Site.
ERRORS & OMISSIONS
In the event a product is listed at an incorrect price or with incorrect information due to a typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. TURNER shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, TURNER shall immediately issue a credit to your credit card account in the amount of the charge.
TURNER BRAND PARTNERS
By joining TURNER as a BRAND PARTNER, you acknowledge and agree that you are an Independent Contractor. You are not an employee, legal representative, or franchisee of TURNER. You agree that you will be solely responsible for paying all expenses incurred by myself, including but not limited to travel, food, lodging, secretarial, office, long distance telephone and other expenses. AS SUCH, YOU UNDERSTAND THAT YOU SHALL NOT BE TREATED AS AN EMPLOYEE OF TURNER FOR FEDERAL OR STATE TAX PURPOSES. TURNER is not responsible for withholding, and shall not withhold or deduct from my bonuses and commissions, if any, FICA, or taxes of any kind.
You have the right to offer for sale TURNER products and services, and the right to Enroll other Independent BRAND PARTNERS in TURNER in accordance with these Terms and Conditions. You understand and agree that you must be active and qualified pursuant to the TURNER Compensation Plan in order to have the right to earn commissions. You understand and agree that you must be in good standing, and not in violation of the Agreement, to be eligible for bonuses or commissions from TURNER and that TURNER may amend its Compensation Plan, at its sole discretion and you agree to abide by all such amendments. Notification of any and all amendments shall be posted on TURNER’s website and shall become effective 30 days after publication. Your continuation as a TURNER BRAND PARTNER or your acceptance of bonuses or commissions shall constitute my acceptance of any and all amendments.
If you choose not to renew your membership as a TURNER BRAND PARTNER, or if it is canceled or terminated for any reason, you understand that you will permanently lose all rights as a TURNER BRAND PARTNER, and shall not be eligible to sell TURNER products and services, nor shall you be eligible to receive commissions, bonuses, or other income resulting from the activities of your former sales organization. TURNER reserves the right to terminate all BRAND PARTNER Agreements upon 30 days notice if the Company elects to: (1) cease business operations; (2) dissolve as a business entity; or (3) terminate distribution of its products and/or services via direct selling channels. BRAND PARTNERS may cancel this Agreement at any time, and for any reason, upon written notice to TURNER at its principal business address.
You agree that TURNER may deduct, withhold, set-off, or charge to any form of payment I have previously authorized, any amounts I owe or am indebted to TURNER.
TURNER, its parent or affiliated companies, directors, officers, shareholders, employees, assigns, and agents (collectively referred to as “affiliates”), shall not be liable for all claims for consequential and exemplary damages for any claim or cause of action relating to the Agreement. I further agree to release TURNER and its affiliates from all liability arising from or relating to the promotion or operation of your TURNER business and any activities related to it (e.g., the presentation of TURNER products or Compensation Plan, the operation of a motor vehicle, the lease of meeting or training facilities, etc.), and agree to indemnify TURNER for any liability, damages, fines, penalties, or other awards arising from any unauthorized conduct that I undertake in operating my business.
CUSTOMER SALES AGREEMENT
Customers accept this as a Sale Agreement with TURNER by making a purchase, placing an order, or otherwise shopping on the Site, by telephone, facsimile or otherwise. (References to “you” or “your” shall relate to the Customer; references to “TURNER” shall relate to TURNER and its BRAND PARTNERS.) The Terms and Conditions of this Sale Agreement are subject to change without prior notice, except that the Terms and Conditions posted on the Site at the time the Customer initially places or modifies an order will govern the order in question.
This Sale Agreement constitutes the entire agreement between the Customer and TURNER relating to the purchase or sale of goods or services on the Site. The Sale Agreement may only be modified or terminated with regard to goods or services that have been purchased or sold on the Site in a writing signed by TURNER. In the event of any conflict between the Terms and Conditions stated on your purchase order and this Sale Agreement or any Terms and Conditions on your invoice, you agree that the provisions of this Sale Agreement and our invoice shall control.
SUBMISSIONS
Except as otherwise provided elsewhere in this Agreement or on the Site, anything that you willingly submit to TURNER or participate in at a TURNER event or meeting, including without limitation, photos, videos, testimonials, marketing tools, questions, reviews, comments, and suggestions (collectively, “Submissions”) is and will be treated as non-confidential and nonproprietary, and we shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse- engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become our sole and exclusive property and shall not be returned to you.
In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments and other Content that you post on this Site or allow TURNER to use on its site or Marketing Materials and that use of your reviews, comments, or other Content by us will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions or Content. We may, but shall not be obligated to, remove or edit any Submissions (including comments or reviews).
DISPUTES
This Agreement will be governed by and construed in accordance with the laws of the State of California without regard to principles of conflicts of laws. In the event of a dispute between a BRAND PARTNER and TURNER arising from or relating to the Agreement, or the rights and obligations of either party, the parties shall attempt in good faith to resolve the dispute through nonbinding mediation as more fully described in the Policies and Procedures. TURNER shall not be obligated to engage in mediation as a prerequisite to disciplinary action against a BRAND PARTNER. If the parties are unsuccessful in resolving their dispute through mediation, the dispute shall be settled totally and finally by arbitration as more fully described in the Policies and Procedures. Notwithstanding the foregoing, TURNER shall be entitled to bring an action before the State or Federal Courts, seeking a restraining order, temporary or permanent injunction, or other equitable relief to protect its intellectual property rights, including but not limited to customer and/or distributor lists as well as other trade secrets, trademarks, trade names, patents, and copyrights.
LIMITATION OF LIABILITY
IN NO EVENT SHALL EITHER PARTY BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THIS SITE, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SITE, OR FOR ANY CONTENT OBTAINED FROM OR THROUGH THE SITE, ANY INTERRUPTION, INACCURACY, ERROR OR OMISSION, REGARDLESS OF CAUSE IN ANY INFORMATION CONTAINED HEREIN, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental, consequential or certain other types of damages, so the exclusions set forth above may not apply to you.
NOTICE
Company may give notice by means of a general notice on the www.TURNER.com or www.teamTURNER.com Site, electronic mail to your e-mail address on record in TURNER’s account information, or by written communication sent by first class mail or pre-paid post to your address on record in Company's account information. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 24 hours after sending (if sent by e-mail). You may give notice to Company (such notice shall be deemed given when received by Company) at any time by any of the following:
TURNER Inc
15215 Alton Parkway
Suite 140
Irvine CA 92618
USA
TURNER offers a 90-day unconditional money back guarantee on all products. This does not extend to marketing materials. Should you decide that you want a refund, simply contact Customer Care to obtain your Return Merchandise Authorization number and return the unused portion or empty bottles to TURNER for a full refund of the product price. TURNER is not responsible for return shipping costs. Returns must be received within 90 days of the order date.
USA Warehouse
15215 Alton Parkway
Suite 140
Irvine CA 92618
Austria Warehouse
DPD - Depot 621
Arbeitergasse 50
2333 Leopoldsdorf
Austria
New Zealand Warehouse
197C Stewart Road RD4
Katikati
Bay of Plenty 3181
New Zealand